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Mike

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Articles

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  • Understanding Answer Bot (for administrators)

    Important: Answer Bot is currently only available in English, Spanish, Portuguese, French, German, and Dutch. Answer Bot uses machine learning to respond to support tickets by sending an automate...

  • Using Answer Bot with your web forms

    When you enable Answer Bot in Zendesk Support, you can configure it to work with web forms. Then, when a user submits a support request through a web form on your Help Center, Answer Bot can imme...